The technical partner your business Actually Needs
Meet Jaclyn & Tunoa. We traded our whiteboards for keyboards to help Ipswich businesses grow. We combine the clear communication of teachers with the technical precision of software engineers.

Jaclyn
Co-Founder & Strategy
After 10 years in the classroom, I fell in love with the fast-paced world of business. I didn't just want to participate; I wanted to master it. I went back to school to complete my Software Degree, giving me the technical backbone to back up my creative strategy.
I'm the voice you'll likely hear first. I bridge the gap between 'tech speak' and business goals. When I'm not analysing your SEO or planning your site structure, I'm usually lifting heavy at the gym, deep in a book, or grounded in my faith and serving at church.

Tunoa
Technical Director
I made the jump from teaching to Software Engineering in 2018 and haven't looked back. While Jaclyn handles the strategy, I handle the architecture. I ensure that everything under the hood—security, speed, and code quality—is rock solid.
I love the logic of building complex systems that feel simple to use. When I step away from the monitors, you'll find me on the tennis court, playing table tennis, strumming the guitar, or relaxing with some casual gaming.
Built on Integrity & Service
Faith is a big part of our lives, and it shapes exactly how we run Cookies&Cache. For us, business isn't just about transactions; it's about service.
We believe in treating every client with absolute honesty and transparency. We don't upsell things you don't need, and we don't hide behind jargon. We're building this business to serve our local community in North Ipswich and beyond with genuine care.
We Speak Human, Not Just Code
The biggest complaint we hear about web agencies is poor communication. Coming from education, we're wired differently.
We explain things clearly
No confusing tech-talk. We explain what we're doing and why—in plain English.
We are patient
There are no 'silly questions' here. Ask anything, as many times as you need.
We are structured
We manage projects with the discipline of a lesson plan, ensuring you launch on time.
Meet the Team
The humans behind the pixels






Jaclyn
Co-Founder & Strategy
Ten years teaching high schoolers taught me how to explain complex ideas simply. Now I use that skill to bridge the gap between tech speak and real business goals.
Ready to Work With a Team That Gets It?
No corporate fluff. No confusing quotes. Just honest advice about what your business needs to grow online.
Free 15-minute call • No obligation